WBSS allows you to manage your inventory, manage customer repairs, sell parts as part of a repair or as a separate work order and keep track of loaner inventory. Expand your sales channels by offering retailers and your corporate customers the ability to enter and track their work orders directly.
Work Orders
Acts as a container for multiple job orders, allowing you to receive several jobs from the same individual at once without re-entering information
Enter work orders for individuals, members of a corporate customer or members of an associate
Allow corporate customers or your associates to enter work orders into your system directly for a configurable percentage commission
Allow your associates to set-up their own major accounts
Major accounts may have their own login
Allows better tracking of the end customer
Link several accounts to get a bird's eye view - for instance, a client might deal with you directly and indirectly via one or more associates. The client would have separate accounts with each of the associates, so each associate could only see work orders relating to them, but the client would be able to see all of their work orders from a single login
Billing
Flexible rates
Fixed rate quotes (determined from model and type of repair)
Bill labour on an hourly basis
Warranty work
Custom price
Integrate with external accounting package such as AccPac
Generate estimates and invoices
Record payments
Inventory
Basic inventory management
One step inventory creation for one-off (or used) parts sales
Set minimum desired stock levels
Complete purchase ordering system
Create purchase orders for your records and to send to your vendor
Mark goods as received (and as you receive them)
Keep track of any changes in quoted price from your vendor
Set apart inventory items intended for use as a loaner
Group classes of inventory
Mark inventory as belonging to a particular make and model, multiple models (eg. a battery that fits multiple models), or as a generic part that fits everything
Track serial numbers for serialized parts
E-commerce Enabled
Create an automatically up-to-date e-commerce site using your available inventory
Upload pictures and descriptions of each item.
Inventory available for e-commerce is determined explicitly, so that you never sell an item online unless you want to
Sell parts that are in stock, and take orders for parts that are not in stock but available soon